Search our FAQs or call 0844 815 7274
Q.How do I check a CPCS Card?
Visit CITB's online card checker
Q.I have lost or had my card stolen, what can I do?
Call our Helpline on 0844 815 7274 to apply for a replacement card.
All CPCS cards are £25, this is a non-refundable fee for the services of processing the request.
Q.How do I appeal against the outcome of a CPCS Technical Test or On-Site Assessment?
Contact the CPCS Test Centre where you took the tests.
Q.What happens if my Trained Operator (Red) card has expired by more than 12 months?
There are two routes available - Option 2 and Option 3, see Section C1 and Appendix I of the Scheme Booklet for Operators.
Q.I hold an MPQC card – can I transfer to CPCS?
Yes, CPCS has an agreement with the Materials Products Qualification Council (MPQC) that allows the holders of MPQC cards to transfer certain categories onto a CPCS Trained Operator and Competent Operator cards if they meet agreed requirements.
There are two application forms:
- F1/8 application to transfer a MPQC card to a CPCS Trained Operator card
- F1/9 application to transfer a MPQC card to a CPCS Competent Operator card
For full details on the requirements refer to the Scheme Booklet for Operators.
Both forms and the Scheme Booklet for Operators are available to download.
Q.I hold SOLAS card – can I transfer to CPCS?
Yes, CPCS has an agreement with the SOLAS (An tSeirbhís Oideachais Leanúnaigh agus Scileanna) that allows the holders of SOLAS cards to transfer certain categories onto a CPCS Competent Operator cards if they meet agreed requirements.
For further details, download the F1/4 transfer of SOLAS to CPCS Competent Operator card application form, the reverse of the form gives you details on the completion requirements.
You can also transfer your CPCS Competent Operator card to SOLAS, for further details, download the F1/4 SOLAS transfer of CPCS Competent Operator Card to SOLAS CSCS Experienced Operator Card application form.
Both forms are available to download
Q.Can I Upgrade my Red Trained Operator Card over the telephone?
Yes, you need to have achieved the relevant VQ and achieved the CITB Health, safety and environment test within the last two years.
Once both have been achieved, call us on 0844 815 7274, making sure you have to hand:
- Your CPCS Card Number
- Full Name
- Date of Birth
- Your debit/credit card details
- The category of plant you wish to upgrade
We will then check:
- Your details and that we have your correct home address
- The VQ* achieved is relevant for the category being upgraded
- The HS&E test achieved is valid (within the last 2 years)
We will then:
- Take your payment and give you a confirmation number for your records
- Request a CPCS Logbook to be dispatched to your home address
- Request a Blue Competent Operator Card to be dispatched to your home address
*If we cannot see that you have the required VQ we will ask that you fax, e-mail or post a copy of the certificate to us. Upon receipt we will check the copy certificate and either request the Blue Competent Operator card, or contact to advise why this is not possible.
Q.I have an expired Tester Card, how can I renew it?
Appeal in writing to: CPCS, NOCN Job Cards Innovation Way King’s Lynn PE30 5BY
Please ensure you state your Tester card registration number, along with full details as to why your card was not renewed before expiry.
All appeals received will be reviewed on an independent basis. Responses will be issued within 28 days of receipt.
Q.What is the CLC: One Industry Logo?
For further information please visit the CSCS Ltd website