Delays to card printing

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Delays to card printing

If you are contacting us regarding having not received your CPCS or CISRS card, please be assured that NOCN staff, external teams and a new supplier have been working tirelessly behind the scenes to resume card production. Printing resumed on 14th September and we are working through the backlog of cards.

We apologise for any inconvenience. In the meantime, you, your employer or a site manager can visit the NOCN card checker at to validate your card details.


Blue CPCS Competence Cards – More than 10 Categories Card Tap

In cases where individuals hold more than 10 categories, the new card will display nine printed categories on the reverse side, with the 10th row stating: "To See Additional Categories, Tap Card."

Further information on this can be found in the bulletins section of our website. 

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You can contact us by email, phone or simply fill in the form below.

NOCN Jobcards & CPCS


Telephone: 0300 999 1177 (option 1, option 1)

Online Chat: Access via the bottom left-hand corner of this page.

Our agents are available

Monday - Thursday 09:00am - 4:00pm

Friday 9:00am - 3:30pm



Card applications


Online Chat: Access via the bottom left-hand corner of this page.

Our agents are available:

Monday - Thursday 09:00am - 5:00pm

Friday 9:00am - 4:00pm

General enquiries

0300 999 1177 (option 1, option 2)


NOCN Group


Telephone: 0300 999 1177 


Option 1: Customer Service

(CPCS, CISRS, Cskills Awards, NOCN Qualifications)

Option 2: All other NOCN Departments

(Finance, Business Development, End Point Assessment)


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