Coronavirus update for customers

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Coronavirus update for customers

Operational Update on NOCN Group Qualifications and Services

NOCN Group offers a wide range of services including regulated qualifications, EPA for apprenticeships, Job Cards in construction, Access to HE Diplomas, bespoke accreditation, and educational and skills support training.

As you will be aware the government imposed a third national lockdown from Tuesday 5th January 2021. You will find out more operational detail on the implications for each of these services through the following links:

Business Development
Regulated Qualifications
EPA for Apprenticeships
Job Cards in construction (CPCS)
One Awards

Please note that NOCN Group will be following the guidance issued by the ESFA, IfATE, Ofqual, CCEA Regulation, QAA, and Qualifications Wales, and will update our customers as things change.

If you have any concerns or would like to discuss the impact on your centre, apprentices or learners please contact us on or 0300 999 1177.

Further information:

Letter from Gavin Williamson CBE MP to Simon Lebus

Letter from Simon Lebus to Rt Hon Gavin Williamson CBE MP

DfE and Ofqual have launched two consultations (15th January):

GCSE, AS and A Level awarding in summer 2021

Alternative arrangements for the award of VTQs and other generals in 2021

Using Xbox to Access Online Learning

It is possible for learners to access their online work from home using a gaming console. For guidance on how to do this please download the document here.

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Transfer of Card Scheme Data

On the first December NOCN successfully transferred all the data concerning individuals with CPCS and CISRS cards from CITB to the NOCN Job Cards subsidiary.

It is important to notify all card holders that the data owners and data processors have therefore changed.

For CPCS NOCN Job Cards is now the Data Owner and processor. We will only use the data that has been transferred to us for the reason it was collected, the issuing and management of Competency Cards. As part of this process the data will also be processed by two UK based IT provider who supply the management systems and a UK based printer who prints and post the cards. We have also retained PearsonVue who will continue to deliver the CPCS renewal test as they did for CITB. They also provide the Health, Safety and Environment test on behalf of CITB. We felt it was therefore less change if we retained this provider. For data legislation reasons, however, it has been necessary to have a separate system for CPCS Renewal test from HSE tests requiring different log ins etc. it was also necessary to cancel any booked Renewal tests and rebook them due to data legislation. PearsonVue have an off shore call centre, which was all that was available to us, who are managing the rebooking of these cancelled tests and will also manage any new test bookings. There is an online test booking system if individuals do not want to deal with an off shore call centre.

The CISRS card scheme is owned by CISRS and they remain the Data Controller, but now NOCN Job Cards is the data processer along with the other 3rd party providers listed above.

All personal data for individuals with CISRS and CPCS cards was transferred from CITB to NOCN in a GDPR compliant manner and all data is stored on compliant data storage devices.

Our Privacy notice where everything is covered can be found here - . We have data compliant agreements with CITB to gain the HSE results to assist with Card issuing and we will share data with CITB for Grant claiming purposes and for them to update the Industry Training Register. ‘