Delays to card printing

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Delays to card printing

If you are contacting us regarding having not received your CPCS or CISRS card, please be assured that NOCN staff, external teams and a new supplier have been working tirelessly behind the scenes to resume card production. Printing resumed on 14th September and we are working through the backlog of cards.

We apologise for any inconvenience. In the meantime, you, your employer or a site manager can visit the NOCN card checker at to validate your card details.


Blue CPCS Competence Cards – More than 10 Categories Card Tap

In cases where individuals hold more than 10 categories, the new card will display nine printed categories on the reverse side, with the 10th row stating: "To See Additional Categories, Tap Card."

Further information on this can be found in the bulletins section of our website. 

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CPCS Plant Operative Health, Safety and Environment Test Support

Access user guides & videos for booking the CPCS Plant Operative Health, Safety and Environment Test

The CPCS Plant Operative Health, Safety and Environment Test is essential for both initial CPCS cards and renewals. It enhances understanding of health, safety, and environmental aspects in construction and plant work. Learning materials and the test can be accessed via the NOCN Group Hub. Testing can be done remotely, providing convenience and flexibility for operators. Results are recorded in the candidate's profile and can be viewed on the NOCN Job Cards online Card Checker.


Please refer to the user guides and videos below when booking and accessing the test.

NOCN Group Hub Self-Registration

Tutorial: Individuals booking a test

Tutorial: Centres/Employers booking tests on behalf of others

User guide


Alternatively, if you would like to speak to a member of our team, please contact:

Customer Support Times:

  • 8:00am-6:00pm Monday to Friday (excluding bank holidays)
  • 9:00am-12:00pm Saturday
  • Closed on Sunday