Coronavirus update for customers

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Coronavirus update for customers

Operational Update on NOCN Group Qualifications and Services

NOCN Group offers a wide range of services including regulated qualifications, EPA for apprenticeships, Job Cards in construction, Access to HE Diplomas, bespoke accreditation, and educational and skills support training.

As you will be aware the government imposed a third national lockdown from Tuesday 5th January 2021. You will find out more operational detail on the implications for each of these services through the following links:

Business Development
Regulated Qualifications
EPA for Apprenticeships
Job Cards in construction (CPCS)
One Awards

Please note that NOCN Group will be following the guidance issued by the ESFA, IfATE, Ofqual, CCEA Regulation, QAA, and Qualifications Wales, and will update our customers as things change.

If you have any concerns or would like to discuss the impact on your centre, apprentices or learners please contact us on or 0300 999 1177.

Further information:

Letter from Gavin Williamson CBE MP to Simon Lebus

Letter from Simon Lebus to Rt Hon Gavin Williamson CBE MP

DfE and Ofqual have launched two consultations (15th January):

GCSE, AS and A Level awarding in summer 2021

Alternative arrangements for the award of VTQs and other generals in 2021

Using Xbox to Access Online Learning

It is possible for learners to access their online work from home using a gaming console. For guidance on how to do this please download the document here.

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Scheme Administration

NOCN Job Cards are responsible for providing scheme administration services to CISRS, following CITB withdrawing from this role as part of its Vision 2020 programme.

All CISRS operators who apply for a card from 2nd December will receive a new digital ‘Smart’ card. The Smart cards work through NFC (Near Field Communication) technology and by tapping the Smart card on any NFC enabled device – most modern mobile phones and tablets – the cardholder’s name, photo, courses and endorsements will appear.

A CISRS NFC Technology User Guide will be made available in the next few days and will be downloadable from the CISRS website. NOCN Job Cards are currently working on the next stage of Smart cards to allow for additional features to be introduced such as card renewal notifications. This change will not affect most card applicants as the vast majority of CISRS cards are now applied.

The cost of the new CISRS card will be £30 (vat exempt), whilst this a small increase on the current card cost, it will still be lower than the industry average.

CISRS Cards Available


Telephone: 0300 999 1177 (option 1, option 2)